Patient Experience Navigator
At the Weiser Center for Prostate Cancer, we understand that navigating your health care journey can sometimes feel like a maze. To help you on your journey, we have a guide for you: your very own Prostate Cancer Patient Experience Navigator.
Meet Jan Gamboa, MPH –
Your Prostate Cancer Patient Experience Navigator.
Think of your patient experience navigator as a personal wayfinder at the Weiser Center for Prostate Cancer. Your navigator will make sure you and your loved ones have access to all services and move through your journey as smoothly as possible. Their key task is to guide patients and their families through the entire journey of prostate cancer treatment. From explaining medical processes to understanding issues like insurance coverage and appointment scheduling, they guide you through it all.
They connect patients with doctors and make sure everything goes as planned. They also provide educational, emotional, and logistical support, helping patients handle the stress of disease and treatment. Even after recovery, they continue to assist with follow-up care and maintain follow-up communications with patients in need of additional assistance. Their role makes the whole journey smoother and less daunting for patients.
Remember, whether it’s your first visit to Weiser or you’ve been coming for years, your Prostate Cancer Patient Experience Navigator is here to make things easier for you. They are your helper, your guide, and your friend. They are ready to walk this journey with you, every step of the way.